Shipping policy

Last updated: 2 July 2026

Delivery areas

We deliver to mainland France and the French overseas territories, throughout the European Union, to Switzerland and internationally. For delivery to any other destination, contact us at info@mangahorizon.fr.

Delivery times

Some of our products come from partner workshops abroad. Please allow 5 to 10 working days on average between the confirmation of your order and its delivery, preparation included. These times are given for information only and may vary depending on the destination and the time of year.

Shipping costs

Shipping costs are calculated and displayed before you confirm your order, based on the destination and the contents of your cart. Free shipping offers may apply and are shown where relevant.

Order tracking

Every order is shipped with a tracking number, emailed to you as soon as it ships, so you can follow your parcel all the way to delivery.

Customs (Switzerland)

For deliveries to Switzerland (outside the European Union), customs duties or local taxes may apply and are payable by the recipient, in accordance with the regulations in force.

Lost or undelivered parcel

If your parcel has not arrived within the stated time, contact us at info@mangahorizon.fr: we will investigate with the carrier and offer you a solution (reshipment or refund).

French overseas territories

We deliver to Guadeloupe, Martinique, French Guiana, Réunion and Mayotte. As these territories are outside the EU tax territory, dock dues (octroi de mer) and possible handling fees may apply on delivery, payable by the recipient, in accordance with the regulations in force.